Long HaulRetention Engine
Long Haul/At Risk
LTV at risk · YELLOW
$135.9K

38 users in queue · sorted by severity

UserBrandOwnerStatusHealthPrimary SignalDays Since ActionLTV At Risk
Grant PetrovU-1109EquineOSMarcus D.37Admin removed the billing contact22d$3.2K
Nina IbarraU-1117ABHOSMarcus D.37Support ticket reopened three times22d$5.4K
Beatriz MuirU-1154LensIQ— Unassigned3823 AI-drafted emails unapproved31d$4.0K
Yolanda QuinteroU-1012RisePriya R.40Invoice payment failed twice12d$8.3K
June NybergU-1142Meridian— Unassigned4123 AI-drafted emails unapproved18d$6.4K
Nadia HasegawaU-1100EquineOSMarcus D.42Weekly report never opened in 5 weeks6d$2.3K
Kendra QuinteroU-1116ABHOSMarcus D.42Core feature never opened after 21 days22d$9.0K
Blake HasegawaU-1080ReadyCabPriya R.43Seat count reduced from 14 to 634d$1.6K
Nina SolbergU-1092GrazeX— Unassigned433 failed logins in 10 minutes8d$1.4K
Malik TorresU-1058Pipe DaddyPriya R.4423 AI-drafted emails unapproved7d$2.8K
Curtis PetrovU-1073ReadyCabPriya R.45Logged in 12 days straight, zero actions taken16d$1.4K
Ronan VandermeerU-1041Per PlateMarcus D.46Seat count reduced from 14 to 64d$1.7K
Beatriz OkaforU-1075ReadyCabPriya R.46Seat count reduced from 14 to 624d$1.4K
Tessa DelacroixU-1079ReadyCabPriya R.46Approval backlog grew for 9 consecutive days29d$1.8K
Curtis AchebeU-1097EquineOSMarcus D.46Core feature never opened after 21 days8d$5.6K
June AchebeU-1006RisePriya R.49Support ticket reopened three times28d$7.0K
June AchebeU-1042Per PlateMarcus D.49Support ticket reopened three times24d$1.2K
Ronan NybergU-1054Pipe DaddyPriya R.493 failed logins in 10 minutes8d$4.1K
Tobias MendelU-1103EquineOSMarcus D.50Exported full account data on Tuesday25d$5.7K
Malik TorresU-1028No CapMarcus D.51Logged in 12 days straight, zero actions taken32d$1.6K
Elias KowalczykU-1024No CapMarcus D.54Exported full account data on Tuesday36d$3.1K
Curtis MendelU-1155LensIQ— Unassigned55Logged in 12 days straight, zero actions taken18d$4.4K
Kendra SolbergU-1019No CapMarcus D.56Admin removed the billing contact17d$3.6K
Farrah MuirU-1108EquineOSMarcus D.56Exported full account data on Tuesday16d$4.1K
Lars AchebeU-1140Meridian— Unassigned56Support ticket reopened three times25d$2.5K
Curtis IbarraU-1023No CapMarcus D.57Support ticket reopened three times18d$2.2K
Cole CastellanosU-1036Per PlateMarcus D.57Admin removed the billing contact5d$850
Yolanda BrightU-1063Pipe DaddyPriya R.57Admin removed the billing contact16d$4.9K
June OkaforU-1071ReadyCabPriya R.58Logged in 12 days straight, zero actions taken30d$2.1K
Desmond IbarraU-1086GrazeX— Unassigned5923 AI-drafted emails unapproved31d$3.7K
June HasegawaU-1057Pipe DaddyPriya R.60Exported full account data on Tuesday34d$4.3K
Priya SolbergU-1106EquineOSMarcus D.61Session length 62% below brand baseline16d$3.1K
Elias PetrovU-1005RisePriya R.62Support ticket reopened three times23d$4.4K
Sterling OkaforU-1052Pipe DaddyPriya R.62Support ticket reopened three times32d$3.7K
Adriana ArroyoU-1147LensIQ— Unassigned62Approval backlog grew for 9 consecutive days5d$2.8K
Lars ArroyoU-1008RisePriya R.63Weekly report never opened in 5 weeks24d$6.2K
Grant IbarraU-1062Pipe DaddyPriya R.63Approval backlog grew for 9 consecutive days26d$2.3K
Omar CastellanosU-1032No CapMarcus D.65Weekly report never opened in 5 weeks15d$1.9K